News: Announcement: Migration on HUB Server to ZEN server
Dear Jimathosting Client,
We are writing to inform you of an urgent situation that requires immediate action.
On September 21, 2024, at approximately 5:00 AM, we detected an imminent failure in one of our RAID hard disks. Despite our efforts to secure a replacement, the issue escalated rapidly, resulting in the disk becoming completely inaccessible.
To ensure the security and continuity of your services, we are initiating an emergency migration for all customers currently using hub.ix-dns.com. This proactive measure is necessary to prevent any potential issues with your account.
Key Points:
- Migration Timeline: The migration process will commence immediately and is expected to be completed over the weekend.
- New Account Details: Once the migration is finished, we will send your new account information to the email address we have on file.
- If you buy domain from us, there will be no further action from your side.
- Additional Assistance: For any further support, such as updating nameservers, our team will reach out to you via WhatsApp.
We understand that this unexpected change may cause some inconvenience, and we sincerely appreciate your patience and understanding during this process. Our primary goal is to ensure the stability and reliability of your hosting services.
If you have any urgent questions or concerns, please don't hesitate to contact our support team.
Thank you for your cooperation and continued trust in Jimathosting.
Best regards, The Jimathosting Team